Creation and Access to clients boards

A. Creation of client boards :

  1. By Compleye Team
    Clients can create an account via registration email invite received from Compleye. The registration links are secured by an expiry time limit of 48h. There is an ability to resend the invite in case the link has expired or the invitee failed to receive the registration link.  

  2. Via Online onboarding (in development)
    Clients can create a free Startupper client board via the website of Compleye, the creator of the board will be automatically the profile of admin. 

B. User Profiles

There are 6 user profiles available per client board, with different authorization levels:

User Profileauthorizations
Client AdminA minimum of 2 admin needs to be assigned 

Create additional users, assign sections per user types. Have edit rights on all sections.

Can grant access to Compleye Team members to access the board, following the Privacy by Design policy. 

Client Regular UserDepending on the type of subscription, a maximum number of users is determinedHas edit rights on all assigned sections.
Client ObserverDepending on the type of subscription, a maximum number of users is determinedHas read and download rights on all assigned sections.
Compleye AdminOne or more Compleye Admins can be assignedCan grant access to Compleye team members, regular users and observer users , assign sections per user types. Have edit rights on all sections.
Compleye Regular User
One or more Compleye Regular users can be assigned
Has edit rights on all assigned sections.
Compleye Observer
One or more Compleye Observers can be assigned
Has read and download rights on all assigned sections.

Tip: While enabling observers rights limits the risks of compromising data, we recommend that for sections containing sensitive information, you grant users access based only on the need to know and need to do bases.

C. Password requirements :

Account registration form requires generation of the password with the requirement of minimum of 8 characters, with upper and lowercase, a number and a symbol. Clients have the possibility to change their passwords and to reset their passwords in case they forgot their credentials.  

In order to supplement a user-controlled password, Compleye Online provides the two factor authentication (2FA) solution with an unique and dynamically generated code by an authenticator.

We have enabled an Automatic log out after 24 hours (from the platform). This means that you will be automatically logged out of your account after 24h. Make sure your work is saved !