Key Features

Compleye Online has an audit trail which is, by default, enabled via Activity Log. The Activity Log keeps a record of the activities and changes to all sections and subsections. Activity details are grouped by day and there are three types of changes: Added, Removed or Updated. 

Users can view changes that they or their team members have performed. So, you have control over the data alongside information about what changed, who changed it and when. This functionality meets audit requirements and puts you in control. 

There is a search filter in place; you can search by person, by date or by content.  

The Activity Log overview can be downloaded as a PDF document.  

This functionality enables users to add general information on specific topics, add documents to a module, or write notes for other Compleye Online team members and users. In the Wiki pages of this section, you can find examples, tips and checklists that you can use for this feature. By copying the wiki info into this feature, you can customise content to your own needs. Other team members can also use this as a checklist, quick read or a reference. Sharing is caring!     

You can:  

  • download and generate PDF files of Activity Logs and Supplier Assessments; 
  • download information from X-Ray Components; 
  • download documents; 
  • Upload documents to all sections. 

Accepted file extensions for uploads are .PNG, .JPEG, .JPG, .SVG, .PDF, .TXT, .DOCX, .PPTX, .XLSX, .XLS.  

X-Ray uploads must have .PNG, .JPEG, .JPG or .SVG extension. 

Activity Log downloads could be a requirement for high level compliance standards in Quality Management Systems. X-Ray component downloads can be used during compliance processes, when stakeholders request general security information on specific components.  

All of the uploaded documents can be removed or downloaded from the sections that they are uploaded to or from the Documents Library. Documents can also be downloaded directly from the edit mode.  

For specific sections we have made exports of data available – See ‘Export data to a CSV file’ below.  


In some sections and subsections, you can find a dynamic field function which lets you add or remove an extra custom field on a specific form. If you add a field to a new record (e.g., a new team member), it will automatically be added to existing records.  

Please note, when making use of these feature, you’ll need to fill/add content before you can save the functionality.  

TIP: Please be careful when adding these fields – they’ll have an impact on the view mode when you add a new record. 

A. Creation of client boards: Clients can create a free Startupper Board or upgrade to a DIY package via our Website 

B. User Profiles

There are 6 user profiles available per client board, with different authorisation levels: 

User profileAuthorisations 
Client Admin2 admins can be assigned. 

Can create additional users, assign sections per user type; has edit rights on all sections; 

can grant access to Compleye team members, following the ‘Privacy by Design’ policy.  

Client Regular UserDepending on the type of subscription, a maximum number of users is determined. Has edit rights on all assigned sections.
Client ObserverDepending on the type of subscription, a maximum number of users is determined.Has read and download rights on all assigned sections.
Compleye AdminOne or more Compleye Admins can be assigned. Can grant access to Compleye team members, regular users and observer users; can assign sections per user type; has edit rights on all sections
Compleye Regular User
One or more Compleye Regular Users can be assigned.Has edit rights on all assigned sections.
Compleye Observer
One or more Compleye Observers can be assigned.Has read and download rights on all assigned sections.

TIP: While enabling observer rights limits the risk of compromising data, we recommend that for sections containing sensitive information, you grant users access based only on a needtoknow and needtodo basis. 

C.Password requirements

The account registration form requires a password that has a minimum of 8 characters, with upper and lowercase letters, a number and a symbol. Clients can change their passwords and reset their passwords if they forget their credentials.   

To supplement a user-controlled password, Compleye Online provides a two-factor authentication (2FA) solution with a unique code dynamically generated by an authenticator. 

We’ve enabled an automatic log out after 24 hours (from the platform).  

TIP: This means that you will be automatically logged out of your account after 24hours. Make sure your work is saved.

The automatic mail reminder feature is available for calls to action , improvements and checks . When installed, an email reminder will be sent when a task is assigned to you and 3 days prior to the task’s deadline.   

The email will look a little something like this:  

TitleAction required
Body : You have been assigned to the improvement : [title] [link]


            This is a reminder that the following task  [link]  is due soon.

Thank you
Compleye Team

=> the  [link] will direct you to the task.  

Installation Instructions  

Step 1 .

  • Make sure the person that wants to receive the reminders is added as a Compleye Online ‘Regular User’; 
  • Go to the  Leadership & Management  section; subsection  People@; 
  • Choose the team member; 
  • Click on the  Edit  button so you can make the changes. In this menu you can choose between 3 tabs: General, Contact and Contract Info.   

steps 2.

Go to the  CONTACT  tab; 

  • Add the email address in the box ‘Email[we will change the name of this box shortly to ‘Automatic email Reminder Address’].  
  • Make sure that the email address that’s added is the same as the one that’s being used to add the person to the client board. It’s best to use the person’s regular business email address.  

Step 3 .

Go to the GENERAL  tab; 

  • Find the checkbox ‘ Enable Reminder Notifications’; 
  • Enable the function by clicking on the checkbox (yellow); 
  • Press Save .  

Notifications will only be sent for tasks that have been assigned to you as the owner (of the call to -action , improvement or control) . 
TIP : The email under contacts and the email used to connect to the board must be the same. So, if you do n’t have an overview of the board’s users in order to check this , please reach out to our support team by using the button on your dashboard. We are happy to provide you with an overview of all of your users with email addresses. 

    By making use of the ‘Export All’ button, you can export data from the following sections: 

    Leadership & Management – ​​subsection  People@  

    Measures & Controls –  Asset Management  subsection 

    Measures & Controls –   Management  subsection 

    Risks & Opportunities – subsection  Suppliers Overview 

    – The data will be exported into a CSV file. 

    – The data that can be exported are as follow: 

    For People@:  name, profile, team, ISMS team members, private email, type of contract and starting date; 

    For HW Assets:  serial number, asset type, user, company owned and still in use; 

    For SW Access:  software tool, admin, status, internal access and external access; 

    For Supplier Overview : supplier name, owner, status, ISO 27001 certified, terms and conditions, GDPR policy, NDA / confidentiality agreement, data process agreement, Service Level Agreement, other certifications, extra info, information security risk, business continuity risk and quality risk.